Want to save money on your next flight in Asia?

This guide is going to show you know how to find cheap flights & promos on AirAsia.

Including essential things to know, step-by-step guides on how to book, and helpful tips about flying with the airline.

Get Started

AirAsia is the go-to airline for many people who frequently travel around Asia, particularly in Southeast Asia, East Asia, and South Asia. They are famous for offering very cheap airfares.

Knowing that they operate one of the largest flight networks in the region, this airline should definitely be one of the first places you should check for seat sales.

Book cheap AirAsia flights during promotions

The cheapest AirAsia flights can be booked during a “red hot sale”, which may also be called as “free seats promo” or “zero fares.”

In the Philippines, the best promotions are called “piso fare” promos.

These ultra-cheap flight sales only happen a few times a year. So, book fast because seats get sold out quickly.

Don’t worry, you can still find affordable AirAsia flights on its more frequent promotions that are scheduled regularly, at least once every week.

Where to find the latest promo fares?

AirAsia website — Most promotions are posted on airasia.com. This is where you should start your search.

Pro tip — Make sure to review the country & language settings when you visit the website. Different promos are displayed depending on the country-specific version of the site. On desktops, you can change the ‘country & language settings’ by clicking on the dropdown menu found oin the top left corner of the page.

For example, view the Philippines (English) version of the site first. Then, change to your destination or origin country like Singapore (English) or Australia (English).

AirAsia newsletter — Sign-up to the airline newsletter if you want to get updated with the latest announcements by email. You can do this by creating an account on airasia.com.

AirAsia social media accounts —  Promo updates are also posted frequently on the airlines’ official social media accounts. Make sure to check and follow AirAsia on Facebook & Twitter.

AirAsia Big frequent flyer program — Enjoy exclusive seat sales by signing up to AirAsia Big, the airline’s frequent flyer program.

How to view the latest promotions on AirAsia website

Step 1 — Go to airasia.com.

Step 2 — Click on any of the promo announcements displayed on the top left side of AirAsia’s homepage to find active promos available today.

That’s it! You may use the flight search box and enter your travel details if you find a low fare that you want to book.

There is no promo available today, what to do next?

While waiting for the next seat sale, here are tips you can follow right now.

Subscribe to promo alerts

Sign-up to AirAsia’s newsletter & follow the airlines’ social media accounts to make sure you don’t miss the next promo update.

Save time by checking promo alerts on Detourista). Simply pick a place and view the latest alerts from multiple airlines. Make sure to subscribe to the email alerts to make it even easier to get updates.

Search airfare comparison sites

These sites let you check & compare fares from multiple airlines in one search.

Start your search on Momondo, Dohop, Wego or see all airfare comparison sites.

Check cheap flights on similar airlines

Don’t forget to check cheap flights & seat sales offered by other airlines that fly similar routes.

For Philippines flights, you might want to check Cebu Pacific, Philippine Airlines, and TigerAir as well as Singapore Airlines, Cathay Pacific, and Jetstar, among other popular airlines.

Before you book

Read conditions carefully

Promo fares are only available under conditions posted on the announcement. Be mindful of these important details:

Selling period

Travel period

You should book your flights before the end of the selling period. Promo fares are also only available for dates on or within the travel period. If your travel plans do not match the travel period posted or if the promo had already expired, you may watch out for the next promo announcement by visiting the airline’s website again on a later date.

Check availability and book online

When you’ve found a promo fare that you would like to book, the best way to check if they are available is to do a flight search online, directly on AirAsia’s website. The process of booking promo flights should be the same as booking regular flights. Promo codes are usually not necessary. Make sure you read special conditions on the announcement to confirm this.

You can check the availability of promo fares online yourself by using the flight search box on the homepage. Enter your travel details and click “Search” to view the flight results. Prices listed on the results page are the cheapest prices at this moment, for your chosen dates and flight route. Promo fares will be labeled with the “Promo” text under the airfare price, if available. Then, select the flights that you want to book and follow the on-screen instructions to purchase your ticket.

Promo fares are often only available by booking directly with the airline

The biggest reason that you should go online to book and check fares is that most promo fares by AirAsia are only available on their official website or booking app. Third-party travel agencies, even if they are affiliated with AirAsia, might not have access to the cheapest fares offered by the airline. These agencies would likely tell you that they cannot find the discounted fares in their system, and offer regular fares instead.

Promos are offered on a limited basis

Before calling them “FAKE,” you should know that limited promo seats are allocated for any given flight route. If all promo seats are sold out on your chosen flight, you will only be able to view and book the next lowest regular fare. Get ahead of other bookers by booking your flights as soon as possible. The airline also limits promo seats on certain dates and rarely offer them on “black-out dates,” which may include peak periods such as holidays, festival dates, and other busy dates for air travelers.

In case you cannot find the promo prices advertised on the announcement, you may follow these tips to confirm whether a promo is fake or not:

Make sure the promo has not yet expired.

Confirm that your chosen travel dates match the travel period posted on the announcement.

Check prices on other dates, perhaps days to months before or after your intended travel.

Check prices on other flight routes and destinations mentioned on the promo announcement.

All-in fares vs base fares

AirAsia usually advertises “all-in” fares on their sale announcement. The all-in fare is the lowest fare that may be booked and already includes the base fare, airport fees, and government taxes. It does not include optional add-ons like check-in baggage, meals, travel insurance, seat selection and may not include fees and taxes charged on departure from certain airports.

Also, prices listed are usually for one-way flights and may be available as “vice-versa,” sold at the same base fare. The all-in fare on the return flight may be different, depending on taxes and fees charged at the departure airport.

Promos may be booked without a credit card

In addition to credit cards, AirAsia also accepts payments through ATM cards and offline over-the-counter payment centers.

Where to find promo codes & coupons?

Promo or coupon codes are not needed for most seat sales by AirAsia. In case they are, these codes are posted along with the announcement details.

How to Book AirAsia Flights & Promo

AirAsia has various methods for passengers who want to book flights. The most popular way is to book online through on their website (www.airasia.com; mobile site) or AirAsia Mobile App (download on Google Play and iOS).

You can also purchase flights by calling their booking hotline or by visiting their sales offices and airport sales Counters, authorized travel agents or kiosks.

How to book flights on airline website

Step 1 — Go to airasia.com. Book your flights directly on AirAsia’s official website to view real-time airfares and get instant confirmation.

Step 2 — Enter your travel details on the flight search box, which can be found under the “Flight” tab on the homepage and on the flight search page (link). Here are details that you should provide:

Flight type — Select whether you want to book a return (round-trip), one-way, or multi-city flight.

Origin (departure) and arrival destination. Select your destinations by clicking on the name of the place you want to fly from & to. You may type the destination name or airport code for a faster search.

Departure and return date. Click the next/previous arrows beside the month and year or the drop-down menu for a faster search.

Number of guests traveling. Select the number of adults and children that will join the flight.

Step 3 — Click the “Search” button to proceed to the flight results page.

Step 4 — Select your flights by clicking on the airfare/price that you want to book. These airfares are displayed according to the flight departure/arrival times (rows) and fare class (columns). If you want to book a two-way flight, you should first select your outgoing flight, then, scroll down and select your return flight.

Money-saving tip: If you are flexible with your travel schedule, choose the cheapest flights displayed on your chosen dates. You may also click the dates displayed above the flight results to view airfares on previous or later dates. Prices shown under each date are the lowest fare that you can book on that day.

On promo fares: In case you have found promo fares announced by AirAsia and they are not listed on this page, seats allocated for the promo might already be sold out. They are quite limited per flight, especially on peak travel dates and popular promos. You may check other dates for availability. Also, make sure that the selling period has not yet expired and that your flight dates match the travel period mentioned in the announcement.

Step 5 — Click the “Continue” button (found on the right side of the page on desktop screens) to proceed to the next page.

Step 6 — Log-in to your AirAsia account to speed up the process of booking your flight, or click “Continue as guest” if you do not have an account yet.

Step 7 — Enter guest details. Provide details of all persons that will be going on the flight.

Step 8 — Click the “Continue” button to proceed to the next page.

Step 9 — Select flight add-ons that you want to avail for each flight. You should purchase this now or before your flights if needed. The prices will be more expensive if bought at the airport or on the actual flight. All add-ons are optional, but you may have to remove them manually because they may automatically be included in the total fare, even if you did not intend to purchase. Here’s a list of add-ons offered by AirAsia:

Baggage allowance / checked-in baggage. This is automatically included in the ticket. Click the “No, thanks” text for each flight if you do not want to purchase this. If you want to check-in your baggage, you should buy this now to avoid more expensive overweight baggage fees at the airport.

Inflight meal

Pick a seat

Inflight comfort. AirAsia’s comfort kits may include neck pillow, eye shade, blanket or plush duvet.

Travel insurance. This is automatically included in the ticket. Click the “No, thanks” option if you do not want to purchase this.

Step 10 — Click the “Checkout” or “Continue” button to proceed to the next page.

Step 11 — Carefully read the flight details and fare conditions. You can read the fare rules on this page, and the terms and conditions on this page. Here are some important conditions and policies that you may want to review and double-check:

Flight destinations, routes, and seat class

Flight dates, departure, and arrival times

Airport terminals on departure, arrival, and connecting flights

Fare breakdown

Cancelation / rerouting, Rebooking, no how, name change. Is the ticket refundable, re-bookable, or transferrable? If yes, how much would it cost?

Baggage allowance, meals, and other add-ons

Check-in guidelines

Check-in and hand carry baggage allowance

Step 12 — Agree to terms & conditions by clicking the box next to the “I have read and agree to the Terms and Conditions of Carriage and Fare rules.” text.

Step 13 — Enter your contact details.

Step 14 — Select payment method by clicking one of the payment options provided. You can either pay online to enjoy instant confirmation on your flights or send your payment offline through AirAsia’s payment centers (if you prefer to pay in cash, for example). Here’s a list of payment options that may be offered by AirAsia:

Credit card / Debit Card with a Visa or Mastercard logo. You may also use your AirAsia ezpay and BIG prepaid cards.

Internet banking using Dragonpay

E-Gift voucher

Payment partners / centers (availability varies per location)

Step 15 — Send your payment by following the instructions provided.

If you chose to send payment through payment centers, your booking will be on hold for 12 hours and automatically cancel upon failure of sending payment within the deadline. Payment centers in the Philippines: Cebuana Lhuillier, Bayad Center by Meralco, Robinsons Department Store, The SM Store, ecPAY, 7 Eleven.

Step 16 — Click the “Purchase” to proceed to the next page.

Step 17 — Wait for the confirmation message, which will be sent to your email address after AirAsia has successfully received your payment.

Step 18 — Print your electronic ticket, which will be sent to your email address upon confirmation of your payment. Depending on the airport policy, you may instead show a copy of the electronic ticket that you saved on your mobile phone.

Step 19 — Present your plane ticket at the airport upon flight check-in.

All guests must present a valid photo ID upon check-in. If you paid for the ticket using a credit card and the credit card holder is not present during check-in (if you used a credit card not under your name, for example), you may be required to present a photocopy of the (1) credit card used in the transaction and (2) valid photo ID of the card holder. You may not be allowed to check-in and board your flight in case you fail to present these documents.

How to book on mobile app

You may book your flights using your mobile phone using the “AirAsia” mobile app (link). This option is available on Android phones and devices (download on Google Play), and iOS/Apple phones and devices (download on Apple Store).

Flying with AirAsia

Destinations & Routes

Fly cheaply around Asia with AirAsia

AirAsia is one of the world’s most popular budget airlines that offer cheap flights to over 100 destinations in more than 20 countries.

AirAsia flies extensively in Asia, particularly to/from major cities and popular tourist gateways in Southeast Asia, Southeast Asia, East Asia, South Asia, Middle East, & Oceania.

Its flights are operated by a group of airlines that includes AirAsia Malaysia (AirAsia Berhad) and a number of subsidiary airlines based in the Philippines, Thailand, Indonesia, India, and Japan.

AirAsia destinations

Southeast AsiaDestinations
BruneiBandar Seri Begawan
CambodiaPhnom Penh, Siem Reap
IndonesiaBali, Balikpapan, Banda Aceh, Bandung, Jakarta, Lombok , Makassar, Medan, Padang, Palembang, Pekanbaru, Pontianak, Semarang, Solo, Surabaya, Yogyakarta
MalaysiaAlor Setar, Bintulu, Johor Bahru, Kota Bharu, Kota Kinabalu, Kuala Lumpur, Kuala Terengganu, Kuching, Labuan, Langkawi, Miri, Penang, Sandakan, Sibu, Tawau
MyanmarMandalay, Yangon
PhilippinesCebu, Clark, Davao, Kalibo-Boracay, Manila, Puerto Princesa, Tacloban
ThailandBangkok-Don Mueang, Buriram, Chiang Mai, Chiang Rai, Hat Yai, Khon Kaen, Krabi, Loei, Nakhon Phanom, Nakhon Si Thammarat, Nan, Narathiwat, Phitsanulok, Phuket, Roi Et, Sakon Nakhon, Surat Thani, Trang, Ubon Ratchathani, Udon Thani, U-TapaoBengaluru, Chandigarh, Chennai, Delhi, Goa, Guwahati, Hyderabad, Imphal, Jaipur, Kochi, Kolkata, Pune, Tiruchirappalli, Vishakhapatnam
VietnamDa Nang, Hanoi, Ho Chi Minh City
East AsiaDestinations
Hong Kong
China (Republic)Beijing, Changsha, Chengdu, Chongqing, Guangzhou, Guilin, Hangzhou, Kunming, Nanchang, Nanning, Shanghai, Shenzhen, Wuhan, Xi’an
JapanTokyo, Osaka-Kansai, Sapporo-Shin-Chitose
South KoreaBusan, Seoul 
TaiwanKaohshiung, Taipei
South AsiaDestinations
IndiaBengaluru, Chandigarh, Chennai, Delhi, Goa, Guwahati, Hyderabad, Imphal, Jaipur, Kochi, Kolkata, Pune, Tiruchirappalli, Vishakhapatnam
Sri LankaColombo
AustraliaDarwin, Gold Coast, Melbourne , Perth, Sydney
New ZealandAuckland
Middle EastDestinations
Saudi ArabiaJeddah

AirAsia Philippines

AirAsia Philippines serves flights to/from Manila, Cebu, Clark, and Kalibo. All of its domestic routes are flights to/from Manila. It may not serve as many destinations in the Philippines as Cebu Pacific and Philippine Airlines, but it does offer international flights to/from Kalibo, Cebu, and Clark, which may be more convenient alternatives if you’re flying in or out of the country.

AirAsia Philippines domestic routes:

Hub / Focus CityDestinations
ManilaCebu, Clark, Davao, Kalibo-Boracay, Puerto Princesa, Tacloban

AirAsia Philippines international routes:

Hub / Focus CityDestinations
ManilaHong Kong, Kota Kinabalu, Kuala Lumpur, Macau, Seoul, Shanghai, Taipei
KaliboBusan, Seoul, Kuala Lumpur
CebuKuala Lumpur, Seoul, Singapore, Taipei

Before you fly

Recent safety concerns on AirAsia, but not widespread

AirAsia’s safety ratings and passenger reviews vary between its subsidiary airlines. AirAsia Malaysia, AirAsia X, and AirAsia India are rated as generally positive while AirAsia Philippines and Thai AirAsia have moderate ratings according to safety ratings by Airlineratings.com.

Only AirAsia Indonesia is not fatality free for the past 10 years. The airline had suffered one fatal accident involving Indonesia AirAsia Flight 8501 from Surabaya to Singapore in December 2014.

Here are sites that you can read for airline and passenger reviews:

Skytrax — AirAsia (link), AirAsia India (link), AirAsia Philippines (link), Thai AirAsia (link), AirAsia X (link)

Airlineratings.com — AirAsia (link), AirAsia India (link), AirAsia Indonesia (link), AirAsia Philippines (link), AirAsia Thailand (link), AirAsia X (link).com

Earn free flights with AirAsia BIG

AirAsia BIG (airasiabig.com) is the airline’s frequent flyer loyalty/rewards program. Every time you make a transaction with AirAsia and its partner agencies, you can earn BIG points, which can be used to redeem free flights or nights at Tune Hotels.

Travel around Southeast Asia with the Asean Pass

The AirAsia Asean Pass (link) is a great way to travel extensively around Southeast Asia. This travel pass is purchased on a (fixed) flat fee — MYR499 for 10 credits or MYR 20 for 20 credits. Each credit can be redeemed for flights across Malaysia, Indonesia, Thailand, Brunei, Singapore, the Philippines, Laos, Myanmar, Cambodia, and Vietnam. Since prices are fixed, you do not have to worry about airfare fluctuations especially if you’re planning to fly near the start of your trip. The credits only cover the base fare. You have to pay additional for airport and government taxes.

Since prices are fixed, you do not have to worry about airfare fluctuations especially if you’re planning to fly near the start of your trip. Each route costs varying amounts of credits depending on the length of the journey. For example, an international flight from Manila to Kuala Lumpur costs 3 credits to purchase, while a domestic flight from Manila to Puerto Princesa costs only 1 credit.

Get in Touch

Call center & hotlines

LocationTelephone number
Australia(+61 2) 8188 21339am – 6pm (GMT +10); Monday to Friday
China(+86 512) 8555 77118am – 9pm (GMT+8); Monday to Sunday
Hong Kong(+852) 3013 50608am – 9pm (GMT+8); Monday to Sunday
Indonesia(+62 21) 2927 0999; (+62 804) 1333 3336am – 10pm (GMT+7); Monday to Sunday
India1860 500 8000Open 24 hours; Monday to Sunday
Japan(+81 50) 6864 81818am – 5pm (GMT+9); Monday to Friday
Macau(+853) 6262 63528am – 9pm (GMT+8); Monday to Sunday
Malaysia600 85 88889am – 6pm (GMT+8); Monday to Friday
New Zealand(+64 9) 887 69209am – 6pm (GMT+13); Monday to Friday
Philippines(+632) 722 27427am – 11pm (GMT+8); Monday to Sunday
South Korea050 4092 005258am – 5pm (GMT +9); Monday to Friday
Taiwan(+886 2) 8793 35328am – 9pm (GMT+8); Monday to Sunday
Thailand(+66 2) 515 99998am – 9pm (GMT+7); Monday to Sunday

Booking offices

LocationTelephone number
All countriesClick here

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